Legal document

Bit Jelly's Privacy Policy

Your personal data is our highest priority. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026

How we protect your information

To protect your privacy at Bit Jelly, we employ the highest standard of security measures

SSL Encryption

All your data is protected with 256-bit SSL encryption, ensuring bank-grade security.

No Third-Party Sales

Your personal data is never sold to third parties. We respect the trust you place in us.

Your Controls

You can view, correct, or request deletion of your information at any time.

Secure Storage

All data is stored on secure servers, with firewalls and continuous monitoring in place to prevent unauthorized access.

Cookie transparency

We are transparent about which cookies we use and why. You have the option to manage your cookie preferences at any time.

International standards

Our privacy policy complies with international data protection standards and is updated on a regular basis.

Bit JellyWelcome to . This Privacy Policy ("Policy") describes how bitjelly.bet How your personal data is collected, stored, used, and kept secure. By using our platform, you agree to the terms of this policy.

We believe transparency and trust are the foundation of any good relationship. That's why we explain clearly what we do with your data — no hidden agendas, no fine print burying the details. Everything is laid out openly here.

Bit Jelly-'s Privacy Policy is built in accordance with international data protection standards. Our goal is to ensure your data remains fully protected at every moment — whether you're playing, placing bets, or simply browsing our platform.

This policy bitjelly.bet Applies to both the website and its associated mobile application.

1What Information We Collect

Bit Jelly We collect various types of information from you in order to deliver the best possible service and keep your account secure.

Information You Provide Directly

When you register on our platform or use our services, the information you provide directly includes:

  • Full Name & Date of Birth
  • Email address and mobile number
  • Residential Address
  • Payment method details (bKash/Nagad/Rocket number)
  • Identity verification documents (NID, passport)
  • Support Team Contact Information

Automatically Collected Information

When you use our website or app, certain information is collected automatically:

Type of Information Example Purpose
Device information IP address, browser type, OS Security verification
Usage patterns Page visits, time spent, clicks Service Improvement
Transaction Information Deposit, Withdrawal & Betting History Financial security
Location Data Country & city (IP-based) Legal compliance
Cookie data Session tokens, preference settings User Experience
We never store your password in plain text. All passwords are encrypted using strong hashing algorithms.

2How We Use Your Information

Bit Jelly Your data is used only for specific, legitimate purposes. We never use your information for anything excessive or unnecessary.

Service Operations

Your information is used to create and manage your account, process deposits and withdrawals, and facilitate your betting activity. Without this, we cannot provide our services.

Security & Fraud Prevention

Your data is analyzed to protect your account from unauthorized access and to detect suspicious activity. It is also required for Anti-Money Laundering (AML) compliance and KYC verification.

Legal compliance

We use and retain certain data to comply with licensing authority requirements and fulfil legal obligations. In these cases, data use is mandatory on our part.

Service Improvement

We analyze usage patterns to improve your experience on the platform. Anonymized data is used to understand which games or features are most popular.

Contact & Support

Your contact details are used to send account notifications, promotional offers (with your consent), and to provide customer support. You can opt out of marketing communications at any time.

We never use your data for spam, irrelevant advertisements, or third-party marketing.

3Who We Share Your Information With

Bit Jelly's privacy policy, the most important thing to know is that it: We do not sell your information. However, there are certain situations where sharing your data becomes necessary.

Service Provider Partners

Trusted third parties are engaged for payment processing, identity verification, and technical services. These partners are bound by strict confidentiality agreements and may only use your data for the specific purposes agreed upon.

Legal Authority

We are required to share information when ordered by a court, directed by a government authority, or requested by a licensing body. In such cases, we provide only the minimum information necessary.

We do not share your information

  • With advertisers or marketing companies
  • With data brokers or information resellers
  • With other betting or gaming platforms
  • With any unnecessary third party without your consent
If at any point Bit Jelly-'s business structure changes, you will be notified in advance and your data will remain protected.

4Cookie Policy

Cookies are small text files stored in your browser. Bit Jelly To enhance your experience using different types of cookies. Here's a clear breakdown of the cookie types we use:

Essential cookies

These cookies are essential for maintaining your session and keeping you logged in. Without them, the website cannot function properly. These cookies cannot be disabled.

Functionality cookies

Your language preferences, display settings, and other personalization data are saved. These can be disabled, though you will need to reconfigure your settings each time you visit.

Analytics cookies

It tracks which pages are visited most and how long users stay — helping us improve the platform. This data is fully anonymized.

You can delete or block cookies at any time through your browser settings. However, doing so may affect the functionality of certain features.

5Data Protection Measures

To keep your information secure Bit Jelly We use cutting-edge technology and strict security protocols. Our security system operates on multiple layers:

Technical Security

  • TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
  • Firewall: Advanced firewall systems are in place to prevent unauthorized access.
  • DDoS Protection: Measures in place to protect our servers from cyberattacks.
  • Regular Audits: Regular system audits conducted by third-party security experts.
  • Two-Factor Verification: Additional verification required for suspicious login attempts.

Organizational safeguards

  • Only authorized personnel have access to your information.
  • All staff operate under confidentiality agreements.
  • Data access permissions are reviewed and updated on a regular basis.
  • A dedicated response plan is in place to act quickly in the event of a data breach.

Data Retention Period

Your data is retained for as long as your account remains active and as required by legal obligations. Typically, data may be kept for up to 5 years after account closure for legal compliance purposes, after which it is securely deleted.

6Your Rights

Bit Jelly-'s Privacy Policy grants you a number of important rights. We respect these rights and you may exercise them at any time.

Right to Access

You may request to know what personal information we hold about you.

Right to Rectification

You may request corrections to any information that is inaccurate or out of date.

Right to Erasure

Under certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You may request that we restrict how your data is processed in certain circumstances.

Right to Portability

You may request a copy of your information in a portable, readable format.

Right to Object

You may object to your information being used for marketing or profiling purposes.

To exercise your rights support@bitjelly.bet-. We'll respond within 30 days. In some cases, legal obligations may prevent us from fulfilling certain requests.

7Children's Privacy

Bit Jelly This is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. Age is verified at registration, and identity documents may be requested in cases of doubt.

If we become aware that a minor has provided personal information, that information will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please support@bitjelly.bet-.

8International Data Transfers

Bit Jelly's servers may be located in various countries, which means your data may be transferred internationally. Regardless of where your data is stored or processed, the protections set out in this Privacy Policy always apply.

For international transfers, we ensure that the destination country has adequate data protection measures in place, or that appropriate contractual safeguards have been established.

Contact us to learn more about international data transfers.

9Policy Changes

We may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you in different ways:

  • Major changes: A notice will be sent to your registered email at least 14 days in advance.
  • Minor changes: A notice will be posted on the website and the date on this page will be updated.
  • Emergency changes: May take effect immediately in cases involving legal or security matters.

Continuing to use the platform after any changes are made will be taken as your acceptance of the updated policy. We recommend checking this page regularly to stay informed.

10Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please don't hesitate to reach out. Our team is always ready to help.

  • Email: support@bitjelly.bet
  • Live Chat: Chat button at the bottom right of the website
  • Support hours: 7 days a week, 24 hours a day

For privacy-related complaints, we aim to send an initial response within 72 hours and resolve the matter fully within 30 days.

This Privacy Policy was originally published in Bengali. In the event of any linguistic ambiguity, the original English version shall prevail.

Your Rights at a Glance

At Bit Jelly, your data belongs to you — we are simply responsible stewards of it

100% Secure

Your information is protected with the highest standards of encryption and security.

Your Controls

View, correct, or request deletion of your information at any time.

24/7 Support

Our team is always ready to help with any privacy-related questions.

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Play Safe at Bit Jelly

Your privacy is fully protected. Register now and enjoy a secure betting experience.

By registering, you agree to the Privacy Policy and Terms & Conditions. For users aged 18+ only.

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